To someone on the outside, mobility may seem a transactional industry, but to the HR, People, Mobility and Sourcing teams we know the complexity and opaque nature of employee moving. 

Our team is highly experienced, but we aren’t all movers by trade. Coming from consulting, finance, supply chain, and tech startups, we fill the floor with a diverse workforce that brings unique moving strategies to each relocation program. 

Aside from professional diversity, we are firm believers in an inclusive work environment that:

1. Creates a deep sense of belonging where you can share ideas
2. Pays fair wages and supports a productive life
3. Trains our people to be well positioned for the future
4. Allows for complete ownership within one’s role

Not seen by the outside world are the many moving pieces of the mobility industry. The many layers add complexity that many corporate teams don’t have the capacity or patience to sift through. At Findlay, we understand the value of simplicity for employee moving services, and we try to implement each at every point during a relocation. Whether it’s pricing, communication, or resource usage, we will provide logic for each.

Openness towards clients flows from our culture. Our team has full ownership of their positions but keeps open communication to ensure we are developing our clients’ programs together.

It is an important duty of Findlay, in the conduct of its business operations, to ensure a safe working environment for all its employees and clients. We understand this implies a duty of ensuring that necessary moving equipment and relocation training are in place.  

We embed community responsibility in our business model. While other movers prioritize profit, we have broader business objectives that benefit our local communities. Whether it’s hosting charity events, taking part in local initiatives, or supporting causes with our own resources, Findlay is impacting its community.

Sustainability:

It’s true. The earth is, unfortunately, warming up and being beset by unnecessary trash. We have taken a commitment to limit our own footprint, hoping it will inspire partners in the moving industry.

We have established a sustainability policy throughout all business units. As part of Findlay’s continuous process improvement, assigned personnel consistently research and implement processes and procedures that are more sustainable.

We have a measure in place that aims to reduce the environmental impact of our equipment used during normal daily operations. Findlay proactively researches and implements new procedures for reducing gas emissions, conserving energy, and recycling material used in operations. We understand we are in a material-dependent industry and therefore we run on the guidelines:

• Purchase and use only materials easy to recycle
• Adopt structures that facilitate recycling
• Prioritize the use of recycled materials
• Reduce use of substances that affect the environment

Being able to deliver and execute the strategies we design with clients requires continual onsite training and development. Corporate moving and relocation program management need technical skills that can’t be learned instinctively and we have an environment that invests in our team for growth in these skill sets.

Findlay’s production staff is full-time, dedicated moving professionals. Regardless of their experience prior to joining Findlay, they undergo our 80-hour in-house relocation training program before being certified as Findlay moving crew members. All production staff subsequently attends a two-day refresher seminar bi-annual.

Preparing household goods and specialized equipment for transport requires skill, special materials, and extra care and attention. All production staff have extensive training and a great deal of experience in specialized handling, packing, and crating techniques and materials to ensure that everything arrives at the destination in the exact condition as at the origin

Digital transformation has greatly improved the way in which the moving industry operates and interacts with its clients. However, some changes have been too rapid for security infrastructure to keep up and, like all industry, there are concerns around personal data. Findlay understands the sensitivity of the data we process and maintain. We have the highest security when it comes to data management and are always reviewing our infrastructure to ensure top-level privacy.

*Protecting data integrity and security is a major part of the C-TPAT program.  Findlay has met all of the Department of Homeland Security’s criteria for protecting and maintaining data security and integrity